Shipping policy
Amada Jewels provides worldwide delivery services to ensure our customers' products are handled professionally and delivered punctually. We have established strategic partnerships with top-tier logistics providers, ensuring a seamless and efficient delivery process for all orders. Rest assured, your cherished items will reach you in pristine condition, regardless of location. Customer satisfaction and timely delivery are our top priorities, and we take great pride in offering exceptional service to our valued clientele around the globe.
ORDER FULFILMENT
Our standard processing time is typically within two working days. However, in the event of any unforeseen delays in processing your order, we will proactively communicate with you to provide timely updates and inform you about the potential delays. Rest assured. We are committed to ensuring a seamless experience for our valued customers, and any deviations from our standard processing time will be communicated with utmost professionalism and transparency.
TRACK YOR ORDER
So that you know, you will be notified via email about the tracking details of your order once your order is shipped. We will send you an email with the Tracking URL and AWB number. You can use the tracking URL to live track your order.
DELIVERING YOUR ORDERS
Within India:
We are pleased to inform you that our logistics partner ensures efficient and timely delivery of your shipments. You can expect to receive your order within 7-10 days from the dispatch date for metro cities. For non-metro cities, the delivery time is usually 7-10 days from the dispatch date. We strive to provide you with a seamless delivery experience.
However, it is essential to acknowledge that, on rare occasions, unforeseen circumstances or operational issues beyond our control may arise, leading to a potential delay in delivering your order. In such cases, we assure you that our team is dedicated to resolving any challenges promptly.
To stay informed about the status of your order, we provide you with tracking details through your registered email ID. This tracking feature lets you monitor your shipment's progress and anticipated delivery date.
International Orders:
We understand the significance of your international orders and rest assured, we handle each package with utmost care and attention to ensure its safe and efficient delivery. The process involves multiple checkpoints, possibly leading to a slightly longer delivery time.
Typically, you can expect your international package to arrive within 6-12 days from the date of your order. Although the journey is swift, certain customs and logistical procedures are integral to ensuring a smooth delivery.
We have implemented a manual processing system for International Orders to provide personalised attention to your specific requirements. You can place your International Orders through direct messaging (DM) or WhatsApp. Our dedicated team will handle your requests efficiently, and we will provide you with a comprehensive quotation for your order.
We greatly value your business and are committed to meeting and exceeding your expectations with every order you place with us. Should you have any queries or require further assistance, please do not hesitate to contact our customer support team.
SHIPPING CHARGES
Domestic Shipping (Within India):
We are pleased to extend our Free Delivery service for all orders valued at or above INR 1500/-. A standard shipping fee of INR 100 is applicable for orders below this amount. Additionally, a cash-handling charge of INR 99 will be levied on all Cash on Delivery (COD) orders within India.
International Shipping:
Our international shipping charges are determined based on the weight of the products included in your order. To obtain an accurate shipping quote, kindly share your order details with us, and we will promptly provide you with the applicable shipping cost.
Universal Product Pricing:
At our establishment, we maintain a consistent pricing policy across all our products, irrespective of the customer's location. Therefore, there are no variations in product prices for customers worldwide. Rest assured; you will receive the exact pricing as all other customers on our website.